Duck Creek provides SaaS solutions for the P&C and general insurance industry.
If you’ve read our SEO migrations page, you’ll know they come in all shapes and sizes. This case study about Duck Creek—a P&C and general insurance solution platform—is an example of an acquisition-type migration.
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Keep reading to discover how we helped the folks at Duck Creek absorb a new site into their own without skipping a beat.
When we say acquisition-type migration, we mean that a company acquisition has happened in real life, and the SEO migration is the process of deciding how to fold the acquired site into the main site without interrupting either site’s traffic or rankings.
Now, on with the show!
Before we were even a twinkle in Duck Creek’s eyes, they acquired Imburse Payments, a company offering a completely different service; a fact that worked out for everyone involved because that meant that Duck Creek could continue running Imburse and its own site as normal.
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But then, our friends took on a new business venture, and Duck Creek Payment Solutions was about to be released, meaning that suddenly, its own site was poised to become a competitor.
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That’s when the team asked for our help. They needed to take action to not compete with themselves. Kudos to them for knowing when to ask for help.
We reviewed the Imburse Payments Google Search Console data and pinned down the pages with the most traffic around the ‘payment solutions’ queries. The Duck Creek team then cross-referenced those pages to see what information did or did not align with the service they were about to offer. Then, they copied the most relevant and highest-value pages to their website (but didn’t publish them just yet).
Concurrently, we mapped out all the pages on the old site that had received organic traffic and made sure the pages that had like-for-like replacements would be 301 redirected to their equivalents. As for the other pages, we redirected them to either the Duck Creek homepage or press releases about the acquisition from the previous year.
Since Duck Creek was a high-traffic site, we estimated (correctly) that indexation wouldn’t take too long, so we pushed the new pages live a week before the migration to allow them to be indexed in time for the new service announcement.Â
On the day the new service was announced, we implemented all the redirects, performed a change of address in Google Search Console, and waited to see the results.
The migration worked a treat. All the new pages on the Duck Creek site were indexed and ranking on page one in almost exactly the same position as the previous site. Traffic, as you can see from our Looker Studio screenshots, increased.Â
The screenshots also show how Duck Creek gained visibility in Google Search almost immediately after the migration, with ongoing improvements over time. Traffic went from almost nothing to meaningful numbers of clicks each day—and that’s even more impressive when you remember that these pages are highly transactional and closely related to their services, and not top-of-funnel informational queries… (not to mention how competitive those queries actually are).
Overall, this was a straightforward acquisition-type SEO migration with a clear solution. It just goes to show that if you work with the right people, what was once an overwhelming task suddenly becomes just another day at the office.
This is not an especially complicated example of a migration, but then again, migrations don’t have to be (and even shouldn’t be) that complex. The customer wanted to absorb all the service-related traffic from another site, and this well-executed plan did exactly that.
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